Privacy Policy
Last updated: October 23, 2026
This Privacy Policy explains how The Security Supplier ("we", "us", "our") collects, uses and shares personal information when you visit thesecuritysupplier.com, create an account, place an order or contact us. Our store is hosted on Shopify.
Information we collect
- Contact and account details: name, company name, email address, phone number, billing and shipping addresses, and account login details.
- Order information: products purchased, order history, quotes requested, and tax exemption or resale certificates you send us.
- Payment information: payments are processed by our payment processors through Shopify's secure checkout. We do not store full card numbers.
- Communications: messages you send us by email, phone, chat or web forms.
- Device and usage information: IP address, browser and device type, pages viewed, referring site, and how you interact with the Site, collected through cookies and similar technologies.
How we use your information
- To process and ship orders, provide tracking, and handle returns, warranty claims and support requests.
- To prepare quotes and manage trade and reseller accounts, including tax-exempt purchases.
- To prevent fraud and keep the Site and payments secure.
- To send order and account notifications and, where permitted, marketing emails (you can unsubscribe at any time).
- To analyze and improve the Site, our product range and our advertising.
- To comply with legal, tax and accounting obligations.
Cookies
We use cookies and similar technologies to keep your cart and session working, remember preferences, understand Site usage and measure advertising. You can control cookies through your browser settings and any cookie banner shown on the Site. Blocking essential cookies may prevent checkout from working.
How we share information
We do not sell your personal information for money. We share it only as needed with:
- Service providers: Shopify (e-commerce platform), payment processors, shipping carriers such as UPS and FedEx, email and customer-support tools, and analytics and advertising providers, who process data on our behalf.
- Manufacturers: when needed to process warranty claims, product registrations or special orders you request.
- Legal and safety: when required by law, to respond to legal process, or to protect our rights, customers or others.
- Business transfers: in connection with a merger, acquisition or sale of assets.
Some advertising and analytics tools may be considered "sharing" for targeted advertising under certain state laws. You can opt out at Your Privacy Choices. We honor Global Privacy Control (GPC) signals.
Your rights
Depending on your state of residence, including under the California Consumer Privacy Act (CCPA/CPRA) and similar state laws, you may have the right to:
- Know what personal information we collect, use and share, and access a copy of it.
- Request correction or deletion of your personal information.
- Opt out of the sale or sharing of personal information and targeted advertising.
- Not be discriminated against for exercising these rights.
To make a request, email info@thesecuritysupplier.com. We will verify your identity before responding and reply within the time required by law. You may use an authorized agent with written permission.
Data retention and security
We keep personal information for as long as needed to fulfill orders, maintain your account, and meet legal, tax and accounting requirements. We use reasonable safeguards, and Shopify's checkout is PCI-DSS compliant, but no method of transmission or storage is completely secure.
Children
The Site is intended for business and adult customers and is not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date shows when it was last revised.
Contact us
The Security Supplier
Email: info@thesecuritysupplier.com
Phone: +1 (404) 678-9908 (Monday to Friday, 8am-5pm EST)